Jacobs Douwe Egberts Traineeship Program

Create your #CoffeeChampion experience with us!

Your dream starts with the traineeship in Jacobs Douwe Egberts …

We are proud #CoffeeChampions, guided daily by 5 values ​​in the journey towards our mission.

Come on, discover us. As of now, together we can write a story!

 

#Simplicity – Unpack the essence of the day with an amazing cup of coffee!

#Accountability – Now you have the chance to become the #CoffeeChampion. Have you ever heard of a dream that is more real than the one you start yourself? Take the responsibility for your own development and join the Jacobs Douwe Egberts Traineeship Program.

#Discipline – Read the program overview and collect all necessary information about the application and selection process.

#Solidarity – We help millions of people to dream every day. You can both fulfill your dream and take part in fulfilling the dreams of others!

#Entrepreneurship –  We want you to join us and contribute to millions of dreams coming true. What you do here will get noticed.

Facts about Jacobs Douwe Egberts (JDE): Our mission is simple, 5000 cups per second

We think it’s amazing what can happen over a cup of coffee. The vision that animates us is that everyone deserves the coffee they love. Jacobs Douwe Egberts is a global coffee & tea company, serving consumers in more than 100 countries through iconic brands including: Jacobs, Nova Brasilia, Tassimo, Moccona, Senseo, L’OR, Douwe Egberts, Kenco, Pilão & Gevalia. For more information, visit our website: www.jacobsdouweegberts.com.

 

Traineeship Program Highlights: When we grow, you grow

JDE Traineeship Program represents a professional opportunity for students in terminal study year, master students or those who have just completed their studies, who are proficient English speakers & enlightened by Entrepreneurial spirit, who put Passion in everything they do day by day.

 

The selection process will take place in November & December and it is divided into 4 stages. Only the candidate who receive a job offer will enter the program. The traineeship period  is 1 year and:

  • You will understand the role and responsibilities of each department in achieving our mission
  • You will turn your ideas into projects with a positive imprint on the coffee world, a world in which Jacobs Douwe Egberts intends to differentiate and maintain as a market leader
  • You will discover the field in which you want to leave your mark, where you fit in and where you may want to become a professional

The Selection Journey: Rapid growth, rapid learning

New Course “Successful Job Interview”

We thank everyone who joined the first Successful Job Interview course held on May 13th. The enormous interest motivates us even more and with great pleasure we announce a new date for the course – June 17!

Come and take the most decisive step towards your dream career! Do not wonder why they often prefer other candidates to you, and act! Power is in you! We’ll only help you find it! Ensure your success with the ExTempore Successful Job Interview Course!

When: June 17, Start at 10:00.

Duration: ~ 3-4 hours

For the lecturer: Mariana Mancheva is a professional with many years of experience in personnel selection. For the past 8 years, he has held various leadership positions in one of the largest Bulgarian tourism companies – eSky, where he runs Customer Care Center and the HR department of the company. This experience puts her in the hands of hundreds of job candidates and allows them to identify all the major mistakes they make in an interview. In 2017 Mariana decided to stand on the other side of the barricade and use the lessons learned to help the candidates.

Here are some of the important things that we will discuss:

✓ The art of creating a CV and motivation letter

✓ Do I choose a job or an employer?

✓ To win HR – a

✓ Body language and communication skills

✓ Remember me!

Subscriptions until 31 May: price 25.00 lv.

Regular price: 35.00 lv.

For further information and booking: 0887 51 71 85
info@new.ex-tempore.com

We hire: Sales consultant

“It does not matter what we’re working on, it’s important if we do it with pleasure!”

If you also agree with this popular statement, call us or write us. Now we have the privilege for our client to look for energetic and smiling people to work as Sales Consultant.

Activities

– Tracking inventory stock availability
– Co-ordination with FMCG suppliers
– Effective customer service
– Material responsibility
– Work with a cash register

You are right if:

– you are positive and smiling
– you can take responsibility
– communication with people loads you
– well-done work brings you satisfaction

We offer:

– To join a young and friendly team;
– Dynamic daily routine;
– Adequate preparation before the start;
– Perfect location of the business premises;
– Motivating remuneration, tied to personal performance;
– Support and different attitude from management;
– Work on shifts and work contract;

If you think you are 100% suitable for this position, we expect you to send us an up-to-date CV and a photo of m.mancheva@new.ex-tempore.com

Vesela Melamed in front of Vagabond: We need faith in people!

What are the most common mistakes that companies in Bulgaria and their employees have in dealing with clients?

Based on my experience with the Bulgarian companies, I can say that the most common mistakes on the part of the employers are that – they do not train their employees how to work with clients and what exactly is expected of them. Also very wrong is the selection of staff – not clear criteria, mainly thinking in the short term, to fill the position or the duties and responsibilities are transferred to someone else. There is no inclusion in the cause and mission of the company.

In most cases, employees do not feel part of the company’s growth and growth. Unfortunately, the bad attitude towards people is also very common, and this is to a large extent decisive for the attitude of the employees towards external clients. Things are intertwined as a relationship. It is right for the company to set and place the framework of behavior and culture both inside the company and the external client – this is a mirror reflection of internal behavior towards employees.

Does the Bulgarian client have any specific features that distinguish him from other customers in the world? If yes – what is the best approach to them? If not – why?

Overall, I think that we are everywhere, above all, people, and this must be decisive in our attitude. Some know more, others are more demanding, others are frightened by nature, but in the end we are all people. As a whole, Bulgarians are perverse and with very low expectations of the services that are offered. We need patience and a little more faith in people – no matter which side of the table we are.

Getting out of business, we are clients, but we rarely realize that we get what we give ourselves as an attitude. We love and always seek and blame someone else for mistakes or inaccuracies, even sometimes, but who does not make mistakes. We need to adapt to the different people (not to say clients) so that we can meet their needs or desires and even more to overcome them. There is no attention to detail.

What is ExTempore’s strong side in customer training?

I believe that the strengths in our training are a few – first, we believe in what we do and we do it with great pleasure for every client – individually or completely for each company. I assume that a great role in all this is played by the experience we have of the international companies in which we have worked – different nationalities like clients and colleagues.

This fosters tolerance and patience in communication, particular attention to detail and to every person individually. The way of presenting the information and the environment in which the training takes place, we rely on the discussion and the sharing of experience of each of the participants.

What inspired you to focus on this area of ​​consulting services?

I was inspired by my work for Emirates Airline, where they showed me everything was possible. With the right approach and training, people can achieve good and long-term relationships with each person and turn them from client to friend.

“Successful Job Interview” Course

Do you imagine the perfect work place for you? If not, close your eyes for a minute and do it!

It is essential that!

And do you think that you will get your dream job and career? Do not wait for the phone to ring! Act now! Ensure success with ExTempore’s Successful Job Interview Course!

When: May 13, Start at 10:00.

Duration: ~ 3-4 hours

For the lecturer: Mariana Mancheva is a professional with many years of experience in personnel selection. For the past 8 years, he has held various leadership positions in one of the largest Bulgarian tourism companies – eSky, where he runs Customer Care Center and the HR department of the company. This experience puts her in the hands of hundreds of job candidates and allows them to identify all the major mistakes they make in an interview. In 2017 Mariana decided to stand on the other side of the barricade and use the lessons learned to help the candidates.

Here are some of the important things that we will discuss:

✓ The art of creating a CV and motivation letter

✓ Do I choose a job or an employer?

✓ To win HR – a

✓ Body language and communication skills

✓ Remember me!

Price entries 35.00 lv.

For further information and booking: 0887 51 71 85
info@new.ex-tempore.com

Forbes Bulgaria Award for Quality of Service

On January 14, 2014 Forbes Bulgaria has been giving business prizes for the third consecutive year, which distinguish good business practices and promote the entrepreneurial spirit in Bulgaria.
Quality of service
First place Black Sea Rama ”

In January 2013, ExTempore was given training for the permanent staff at the BlackSeaRama Golf & Villas Golf Resort. A training program was prepared by Mrs. Melamed, following an audit under the secret client.

The theme of the training “The client – the one without whom we can not”. The training was attended by the heads of all departments of the company, as well as regular staff from the departments “Nutrition”, “Reception”, “Golf Department”. The course was held on site, in the complex, for 5 days in March 2013. The training included a theoretical part, as well as a practical part of solving real business cases and playing them as role-playing games.

Ms. Vesela Melamed has produced company standards. With the help of the Ex tempore team, support tools for operational work in the form of checkers were also prepared. After the trained management, BlackSeaRama Golf & Villas received a report on the course.

The course is part of the long-term strategy of the company to increase the level of customer service and to validate internal company standards.

BlackSeaRama Golf & Villas appreciates the highly professionalism, energy and dedication of Mrs. Melamed and her team. The training was excellently structured and addressed to the specific needs of the golf complex.

Melamed’s international experience in customer service, staff selection and training, as well as personal qualities have prompted and enriched the team of BlackSeaRama Golf & Villas. Besides training, the course was both teambuilding with impressive results.

Training package ” Work with clients”

Wake up Service

Training package ” Work with clients”

Invest in Service!

PACKAGE INCLUDES

– Secret Client program built on international standards in the field of service

– Customer service training

– Preparing a detailed report with recommendations and suggestions

– Analysis and verification of standards and procedures for work of all departments as well as those aimed at the external client

– Marketing and sales planning

– Creating a template for a web page, internet marketing and social networks

– Capture an ad for up to 5 minutes, which remains available to the organization + uploaded to a video section of the ExTempore website

All organizations that have passed the training of ExTempore OOD – “The client without whom we can not” and the “Secret client” program and have followed all the recommendations made by our consultants will be certified as organizations with high quality of the provided by them service “Beyond Customer Satisfaction”.

Over the last 5 years, our customers, YES, have imposed this brand as proof of good quality.

Thank you for choosing us and continuing to trust us!

To be in Service means to LEAD,  to be helpful is to WIN

ЕксТемпоре ООД
www.new.ex-tempore.com
info@new.ex-tempore.com
v.melamed@new.ex-tempore.com

Весела Меламед 0899 947 703