We determine whether your business is working efficiently and profitably, and whether best industry practices are available. This covers the process from a simple business plan to the creation of manuals and procedures for work.
– Customer Service For Front line staff
– Customer Service & Coaching Mid management
We understand the real needs of hotel operators and owners, managers and investors and as a result, offer a true bottom-line, value driven perspective.
The program was created by our hospitality specialists so that every hotelier can check the quality of the service offered at international level, which is tailored to the specific features of the particular market.
ExTempore organizes various types of events – international congresses and conferences, corporate and private holiday events, team buildings and more.
We conduct group and individual interviews in selecting staff that are tailored to customer requirements.